Volunteers take up role as Airport AmbassadorsOctober 22, 2014
A group of local volunteers have taken on the role as ambassadors for a Yorkshire Airport.
Twelve members of the group Friends of Doncaster Sheffield Airport (FoDSA), which was set up in 2005 by a small group of people to give support to the airport, have become Airport Ambassadors.
Paul Maddison, Vice Chairman of FoDSA said: “We are all delighted to be able to provide this support to passengers flying in and out of the airport.
“The twelve volunteer Airport Ambassadors cover the busiest periods at the airport and work with airport staff to make a difference. We help and assist passengers with queries no matter how big or small.
“It can be anything from giving directions within the airport, directing to the correct check-in desk, making sure they know what items cannot go in their hand luggage – the list is endless.
“We’ve even assisted people who’ve arrived on the wrong day of travel, turned up at the wrong airport or forgotten their passport!”
The volunteer Airport Ambassadors provide a special role at Doncaster Sheffield Airport and invest their time to help reassure any anxious passengers and provide a warm, friendly and cheerful welcome to everyone visiting the airport.
Steve Gill, Managing Director of Robin Hood Airport Doncaster Sheffield, said: “FoDSA have provided great support to the airport for many years and these new ambassadors will help our passengers have a stress free and as pleasant a journey.
“We are very lucky that so many people volunteer their time and passion through FoDSA to help the airport in so many ways.”