General enquiries

Our general enquiries number is +44 (0) 1302 625050. Charged at 10 pence per minute including VAT, our team can offer a wealth of information on the following subjects:

  • Car hire and public transport
  • Flights, holidays and hotels
  • Passengers with reduced mobility assistance
  • Missing or damaged baggage and lost property queries
  • Environmental issues

Please note that customer complaints need to be submitted in writing and details cannot be taken over the phone.

Car park bookings

All car park bookings can be made or altered online. However, if you need to speak to someone about your situation you can call us on 01302 625500 (from the UK only). Lines are open 8am-8pm Monday to Friday and 9am-5.30pm on Saturdays.

Calls from outside the UK

Unfortunately it isn’t always possible to access the numbers listed from outside the UK. If you are unable to get through we ask that you submit your enquiry in writing and apologise sincerely for any inconvenience caused.

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