Our general enquiries number is +44 (0) 871 220 2210. Charged at 10 pence per minute including VAT, it offers a wealth of recorded information on the following subjects:
Press 1 for Car Parking, car hire and public transport
Press 2 for Flights, holidays and hotels
Press 3 for Passengers with reduced mobility assistance
Press 4 for Missing or damaged baggage and lost property queries
Press 5 for Environmental issues
Press 6 to speak to an operator
Please note that customer complaints need to be submitted in writing and details cannot be taken over the phone.
Car park bookings
All car park bookings can be made or altered online. However, if you need to speak to someone about your situation you can call us on 0345 319 2782 (from the UK only). Lines are open 8am-8pm Monday to Friday and 9am-5.30pm on Saturdays.
Calls from outside the UK
Unfortunately it isn’t always possible to access the numbers listed from outside the UK. If you are unable to get through we ask that you submit your enquiry in writing and apologise sincerely for any inconvenience caused.