General enquiries

Our general enquiries number is +44 (0) 1302 625050. Charged at 10 pence per minute including VAT, it offers a wealth of recorded information on the following subjects: 

Press 1 for Car Parking, car hire and public transport 

Press 2 for Flights, holidays and hotels 

Press 3 for Passengers with reduced mobility assistance 

Press 4 for Missing or damaged baggage and lost property queries

Press 5 for Environmental issues 

Press 6 to speak to an operator

Please note that customer complaints need to be submitted in writing and details cannot be taken over the phone. 

Car park bookings

All car park bookings can be made or altered online. However, if you need to speak to someone about your situation you can call us on 01302 625500 (from the UK only). Lines are open 8am-8pm Monday to Friday and 9am-5.30pm on Saturdays. 

Calls from outside the UK

Unfortunately it isn’t always possible to access the numbers listed from outside the UK. If you are unable to get through we ask that you submit your enquiry in writing and apologise sincerely for any inconvenience caused.