Temporary Terminal Operations Assistant
Fixed Term Contract for Six Months

24hrs per week 10.9k per annum (2 x 12 hour shifts)

Doncaster Sheffield Airport provides a gateway for the Sheffield City Region to the world. The last year has seen transformational growth and major infrastructure investment.  As well as passenger growth the Airport is focused on developing the broader aviation related activities. 

You will be the eyes and ears of both Airports (Doncaster Sheffield and Durham Tees Valley Airports), based in the Terminal Building at Doncaster; primarily responsible for operating, monitoring and prioritising CCTV (Closed Circuit Television) of both Airports, ensuring that all work is undertaken in compliance with the operating procedures, statutory regulations and the codes of practice. 

You will also assist in the day to day control of the Terminal Buildings by monitoring and operating numerous systems within the AOC, passenger congestion, system faults/breakdowns, ICT helpdesk, answering the automated telephone systems and car park intercoms and adhering to emergency procedures.

To succeed in the role you will require:

  • Excellent observation and communication skills, including telephone and written 
  • Proven competency within a customer service environment with good interpersonal skills
  • Good IT literacy with the ability to use Microsoft Packages and computerised systems 
  • Ability to remain calm and professional at all times especially during an incident  and able to  work under you own initiative
  • Proven competency within a security type role would be desirable including CCTV operation and monitoring of computerised systems  / databases 
  • Flexibility to cover shifts 
  • Criminal Records Check and a five year reference check are also essential. 

If you believe you can succeed in this role, please send an up-to-date CV and covering letter, to, Human Resources Department, Robin Hood Airport Doncaster Sheffield, Heyford House, First Avenue, Doncaster, DN9 3RH, or, e-mail recruitment@peelairports.com

Closing date for applications is 31 May 2018

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